I just finished reading "From Social Media to Social CRM" report by IBM. Here is a summary and some thoughts.
Back in December, Facebook made a minor change to its Events feature, replacing “Attending,” “Maybe Attending,” and “Not Attending” with “Join,” “Maybe” and “Decline". Since then, it has become impossible to remove yourself from an event. But today, I found the solution, so follow the guide!
You did it again Facebook. Everyone hates Facebook changes - every time, people spend days discussing about the potential benefits and the many disadvantages of the new design. This time, the change is radical.
Today, Facebook Chief Operating Officer, Sheryl Sandberg, came to give a lecture at the LSE, entitled "It's all about people". Here is a summary of the most important points she mentioned.
You can't have a Facebook page, put yourself out there in the world of social media, and only expect positive comments. Negative comments will come at some point. And when they do, this is your chance to turn the situation around. Let's have a look at my recent experience with A La Carte Maps.
Not everyone will like you. And even if some leave negative comments, whether it is on your Facebook page, your blog, or a forum, there are ways to deal with criticism. And there are things you should NEVER do, no matter what. Here is an example.
RenRen is the China’s equivalent to Facebook. Ranked number 16 in the Alexa top 100 Chinese websites, it’s a key platform for any social media branding in China. There are 4 key points to consider before registering a brand page with RenRen.
Whether you are a marketer dealing with social media for brands or doing social media for your own business, it is important that you understand a few things before starting any campaign.
Can you really flip your Facebook page pic to video? Yes! It has been almost a month since Flip partnered with DDB Singapore and Text 100 Singapore to launch their plugin Flip Video. With the ambition to revolutionize profile pictures by replacing static pictures by videos, Flip managed to create a lot of buzz in Asia.
Facebook has unveiled last week in a note a new design for Facebook pages. Their look will be very similar to that of individual pages, but a few changes could be very beneficial to your business. Let’s have a look at the main changes that will take place on March 10th.
Following last week’s article about the importance of social media for small businesses, here are some tips to get you started with your social media strategy. Let’s have a look.
You’re hearing everywhere that businesses should have a social media strategy, that every week a new social media tool comes out (“what, you are not on Quora yet?”), that social media will be time consuming and that it may not pay off…in sum, social media seems quite complex and you are not sure if it’s worth investing your time in it. Let’s have a look at some benefits you can get from using social media for your small business.
With more than 500 million users on Facebook, some are saying that the death of microsites is looming. However, not every campaign is suitable for Facebook and microsites still have some legitimacy. Let's have a look at each platform.
When it comes to new features being introduced by Facebook, we all tend to be risk-adverse. Questions start pouring in our heads: why have they changed the design again? Did my privacy settings change? (and optionally for some: wouldn't it better if I just desactivated my account once and for all?). Even though your privacy settings stay unchanged, a lot of information will be more visible to others than in the old interface. Let's have a look.