I just finished reading "From Social Media to Social CRM" report by IBM. Here is a summary and some thoughts.
You can't have a Facebook page, put yourself out there in the world of social media, and only expect positive comments. Negative comments will come at some point. And when they do, this is your chance to turn the situation around. Let's have a look at my recent experience with A La Carte Maps.
Not everyone will like you. And even if some leave negative comments, whether it is on your Facebook page, your blog, or a forum, there are ways to deal with criticism. And there are things you should NEVER do, no matter what. Here is an example.
RenRen is the China’s equivalent to Facebook. Ranked number 16 in the Alexa top 100 Chinese websites, it’s a key platform for any social media branding in China. There are 4 key points to consider before registering a brand page with RenRen.
Whether you are a marketer dealing with social media for brands or doing social media for your own business, it is important that you understand a few things before starting any campaign.
Can you really flip your Facebook page pic to video? Yes! It has been almost a month since Flip partnered with DDB Singapore and Text 100 Singapore to launch their plugin Flip Video. With the ambition to revolutionize profile pictures by replacing static pictures by videos, Flip managed to create a lot of buzz in Asia.