You did it again Facebook. Everyone hates Facebook changes – every time, people spend days discussing about the potential benefits and the many disadvantages of the new design. This time, the change is radical.
Social Media
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How to win back unhappy customers with social media
You can’t have a Facebook page, put yourself out there in the world of social media, and only expect positive comments. Negative comments will come at some point. And when they do, this is your chance to turn the situation around. Let’s have a look at my recent experience with A La Carte Maps.
Personal / Social Media
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Should I use Twitter lists?
I don’t know about you, but I live in the wrong timezone.
Social Media
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How NOT to deal with negative comments
Not everyone will like you. And even if some leave negative comments, whether it is on your Facebook page, your blog, or a forum, there are ways to deal with criticism. And there are things you should NEVER do, no matter what. Here is an example.
Asian tech / Social Media
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Is RenRen right for your brand? Four Points to Consider
RenRen is the China’s equivalent to Facebook. Ranked number 16 in the Alexa top 100 Chinese websites, it’s a key platform for any social media branding in China. There are 4 key points to consider before registering a brand page with RenRen.
Social Media
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Handling Social Media Requires Tact and Common Sense
Whether you are a marketer dealing with social media for brands or doing social media for your own business, it is important that you understand a few things before starting any campaign.
Social Media
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Social media for small businesses: is it worth it?
You’re hearing everywhere that businesses should have a social media strategy, that every week a new social media tool comes out (“what, you are not on Quora yet?”), that social media will be time consuming and that it may not pay off…in sum, social media seems quite complex and you are not sure if it’s worth investing your time in it. Let’s have a look at some benefits you can get from using social media for your small business.