Conferences / Creativity / Marketing

CreativeMornings Singapore with Fredrik Härén

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On Friday, I attended CreativeMornings, a monthly breakfast lecture series for creative types. Each event is free of charge, and includes a 20 minute talk, plus coffee! It was the second event in Singapore (I couldn’t attend the first one) and it was really great. Kudos to the organizers for the event – I can’t wait for next month! Here is the summary.

Social Media

How to win back unhappy customers with social media

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You can’t have a Facebook page, put yourself out there in the world of social media, and only expect positive comments. Negative comments will come at some point. And when they do, this is your chance to turn the situation around. Let’s have a look at my recent experience with A La Carte Maps.

Social Media

How NOT to deal with negative comments

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Not everyone will like you. And even if some leave negative comments, whether it is on your Facebook page, your blog, or a forum, there are ways to deal with criticism. And there are things you should NEVER do, no matter what. Here is an example.